Automation
The follow-up work that grows your business — asking for reviews, texting leads back, confirming appointments — is exactly the work that falls through the cracks when you're busy. We automate it. Every finished job triggers a review request. Every new lead gets an instant text. Every appointment gets a reminder. It runs quietly in the background, builds your reputation, and keeps leads warm without you or your team remembering to do a single thing.
- 98%
- SMS open rate
- 3–5×
- more reviews vs. asking manually (typical)
- < 5 min
- lead response time
What's included
Google Review Automation
- Automated review requests sent by text and/or email after each completed job
- Smart timing so requests go out when customer satisfaction is highest
- Direct one-tap links straight to your Google review page
- Follow-up reminders for customers who don't respond the first time
- Optional private feedback path to catch unhappy customers before they post publicly
- Reporting on requests sent, reviews generated, and rating trends
SMS Automations
- Instant text response to every new lead (speed-to-lead)
- Appointment reminders and confirmations to cut no-shows
- Follow-up sequences for quotes and estimates that haven't closed
- Missed-call text-back (auto-text anyone whose call you miss)
- Re-engagement texts to past customers for repeat and seasonal work
- Two-way texting so customers can reply and reach you directly
Typical timeline
- 3–7 business days to configure, connect, and test your automations before they go live.
What you'll provide
- Access to your Google Business Profile (for the review link)
- A customer/job list or the tool where you track jobs (CRM, spreadsheet, invoicing software)
- Your business phone number for texting setup
- Approval of the message wording (we draft it, you approve)
- How and when you mark a job "complete" so review requests trigger at the right time
What you'll get
- Live automated review request system tied to completed jobs
- Configured SMS sequences (new lead, missed call, reminders, follow-ups)
- Approved, on-brand message templates
- A simple dashboard or report showing reviews generated and messages sent
- Two-way texting set up on your business line
How it works
- 01
Discover
We dig into your goals, audience, and offer — then map the fastest path to results.
- 02
Design
Bespoke layouts and a sharp visual system, designed to convert and built around your brand.
- 03
Build
Clean, fast engineering — pixel-perfect, responsive, and tuned for Core Web Vitals.
- 04
Launch
We ship, QA, and hand over — with optional care plans to keep it sharp over time.
Frequently asked
Ready to get started with Automation?
Book a free discovery call and we'll map the fastest path to results.